Clients and Projects Some Clientsabbey AIG Allianz Cornhill Axa Insurance Barclays Bank Bridge Consulting Ecclesiastical Insurance Group GBWN (Gwent Business Women's Network) Get Out Go Country GIMRA (General Insurance Market Research Association) Greater Manchester Chamber of Commerce Groupama Insurances Hospital Plan Insurance Services Leading high street retailer Lloyds TSB Merit Haeddu MPCI insurance benchmarking NFU Mutual Royal and Sun Alliance Royal Bank of Scotland Saga Services Tempo Europe The Third Stage UKI Partnerships Zurich Financial Services Some Projects Benchmarking Treating Customers Fairly Competitor profiling of insurers and products Corporate key customer satisfaction Customer Satisfaction e commerce projections Evaluation of the reasons behind cancellations Income and retirement product development Insurance brand extension opportunities Insurance company compliance with FSA regulations Interview design Market sizing and opportunity evaluation Mystery shopping Questionnaire design Sellers' attitudes to sales processes Treating Customers Fairly Website usability “Tessa really understands the issues behind the research - the problems faced by my business colleagues. This makes for more insightful research and actionable findings." Kathy Ellison, Research Manager, Ecclesiastical Insurance Group
